At be88, we believe that gaming should always be a source of fun — never stress, never financial pressure, never a problem. Our responsible gaming program gives every Filipino player the tools, information, and support they need to stay in control and play safely.
be88 is one of the Philippines' most trusted online gaming platforms, and with that trust comes a serious responsibility. We know that for the vast majority of our players — from Manila to Cebu, Davao to Quezon City — gaming on be88 is exactly what it should be: a fun, exciting way to unwind after a long day. But we also know that for some players, gaming can become a problem. That's why responsible gaming is not just a checkbox for us — it's a core part of how be88 operates every single day.
The be88 responsible gaming program is built around three pillars: prevention, protection, and support. Prevention means giving you the knowledge to recognize risky behavior before it starts. Protection means providing real, practical tools — deposit limits, session timers, self-exclusion — that put you in control. Support means making sure that if you or someone you know needs help, be88 will point you in the right direction without judgment.
Under PAGCOR regulations, all online gaming operators in the Philippines are required to implement responsible gaming measures. be88 goes beyond the minimum requirements because we genuinely care about the wellbeing of our players. Whether you're spinning slots, playing bingo, or trying your luck at the live casino, be88 wants every session to end with a smile — not regret.
Philippine law and PAGCOR regulations are clear: casino-style gambling is strictly for adults aged 21 years and above. be88 enforces this rule without exception. Every new player must complete our Know Your Customer (KYC) verification process, which includes submitting a valid government-issued ID — passport, driver's license, SSS/UMID card, or PhilSys national ID — to confirm their age and identity before any real-money gaming is permitted.
If at any point be88 discovers that a player is under 21 years of age, the account will be immediately suspended, all funds will be returned to the payment source, and the matter will be reported to the relevant authorities as required by law. We also strongly encourage parents and guardians to use device-level parental controls to prevent minors from accessing online gaming platforms.
Strict 21+ Policy: Creating a be88 account on behalf of a minor, or allowing a minor to use your account, is a serious violation of our Terms & Conditions and Philippine law. Accounts found in violation will be permanently closed.
Problem gambling doesn't always look obvious — it can creep up gradually. Here are some warning signs to watch out for in yourself or someone close to you. If several of these sound familiar, it may be time to take a step back and seek support.
Available in your be88 account settings at any time.
Set a daily, weekly, or monthly deposit cap in Philippine Peso (₱). Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when reduced.
Set a maximum session duration. be88 will send you a reminder when you're approaching your limit and will automatically log you out when the time is up — no override, no exceptions.
Take a short break from gaming — 24 hours, 7 days, or 30 days. During a cool-off period your account remains open but real-money gaming is suspended. You can still access your account history.
Request a full self-exclusion for 6 months, 1 year, 3 years, or permanently. Your account will be closed, all marketing communications stopped, and your details flagged to prevent re-registration during the exclusion period.
Enable pop-up reminders at regular intervals showing how long you've been playing and your net win/loss for the session. A quick reality check goes a long way toward keeping gaming in perspective.
Spending more money on gaming than you originally planned, or chasing losses to try to win back what you've lost.
Losing track of time while gaming, or spending significantly more time playing than you intended.
Feeling anxious, irritable, or restless when you're not able to play, or when you try to cut down.
Neglecting family, friends, work, or school responsibilities because of time or money spent on gaming.
Borrowing money, selling belongings, or using funds meant for bills and daily expenses to fund gaming.
Hiding your gaming activity from family members or lying about how much time or money you spend on it.
Repeatedly trying to stop or cut down on gaming but finding yourself unable to follow through.
Relying on gaming as a way to escape problems, relieve stress, or cope with feelings of depression or anxiety.
Recognizing the signs is the first step. If any of the above sound familiar, please use be88's self-exclusion tool or cool-off period right away. You can also reach our support team 24/7 via live chat. There is no shame in asking for help — it takes courage, and be88 will support you every step of the way.
Six ways be88 actively works to keep gaming safe for every Filipino player.
Every be88 player must verify their identity and age before playing for real money. We accept Philippine government IDs including passport, driver's license, SSS/UMID, and PhilSys national ID. No verification, no play — simple as that.
be88's platform continuously monitors player behavior for patterns associated with problem gambling — rapid deposit escalation, extended sessions, and repeated loss-chasing. Our team proactively reaches out to players who show concerning patterns.
be88 never targets vulnerable players or self-excluded individuals with promotional materials. Our bonuses and promotions are designed to enhance entertainment — not to encourage players to spend beyond their means.
We provide clear, honest information about the odds of games, the house edge, and the statistical reality of gambling outcomes. Informed players make better decisions. be88 believes transparency is the foundation of responsible gaming.
Our customer support team is available around the clock via live chat. If you need to activate a self-exclusion, set a deposit limit, or just talk to someone about your gaming habits, our team is trained to help — with empathy, not judgment.
be88 operates under the PAGCOR regulatory framework and adheres to all responsible gaming requirements set by the Philippine Amusement and Gaming Corporation. Our responsible gaming policies are reviewed and updated regularly to stay current with regulatory guidance.
Taking a break is easy. Here's how to do it in a few steps.
Sign in to your be88 account using your registered mobile number or email address and your password.
Navigate to the "Responsible Gaming" section within your account settings. You'll find all safety tools here in one place.
Select from a cool-off period (24 hours to 30 days) or a full self-exclusion (6 months, 1 year, 3 years, or permanent). Choose the option that feels right for your situation.
Confirm your selection. Self-exclusion takes effect immediately. You will receive a confirmation via SMS and email. All marketing communications will stop right away.
If you're having trouble activating self-exclusion or prefer to speak with someone, contact our support team via live chat 24/7. We'll handle it for you immediately, no questions asked.
Important: Once a self-exclusion is activated, it cannot be reversed before the chosen period ends. This is intentional — it's there to protect you. Permanent self-exclusion is irreversible.
Answer honestly. If you find yourself saying "yes" to three or more of these questions, we strongly encourage you to use be88's responsible gaming tools or seek professional support.
Have you ever spent more money on gaming than you planned to in a single session?
Have you ever tried to win back money you lost by continuing to play or depositing more?
Have you ever felt the need to hide your gaming activity from family members or close friends?
Has gaming ever caused you to miss work, school, or important family commitments?
Have you ever borrowed money or used bill money to fund your gaming activity?
Do you feel restless, irritable, or anxious when you are not able to play?
Have you ever tried to stop or reduce your gaming but found it difficult to follow through?
Do you use gaming as a way to escape from stress, problems, or negative emotions?
Three or more "yes" answers? You're not alone, and there's no shame in it. Please activate a cool-off period or self-exclusion on be88 right now, and consider reaching out to a professional counselor. Your wellbeing matters more than any game.
Simple habits that keep gaming fun and under control.
You don't have to face this alone. Help is available in the Philippines.
The Philippine Amusement and Gaming Corporation operates a responsible gaming program for all licensed operators in the Philippines. PAGCOR maintains a national self-exclusion registry. Contact PAGCOR directly through their official government channels for self-exclusion registration that applies across all PAGCOR-licensed platforms.
The NCMH Crisis Hotline provides free mental health support 24/7 for Filipinos dealing with gambling-related stress, anxiety, or depression. Reach them at the NCMH Crisis Hotline: 1553 (toll-free, available 24/7 in the Philippines).
Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. GA meetings are held regularly in Manila, Cebu, Davao, and other major Philippine cities.
Our trained support team is available 24/7 via live chat on the be88 platform. If you need to activate a self-exclusion, set limits, or just need someone to talk to about your gaming habits, we're here. You can also email us at: [email protected]
Gaming is at its best when it's fun, controlled, and within your means. Explore be88's full game library knowing that our responsible gaming tools are always just one tap away — whenever you need them.
Must be 21 years or older to register and play on be88. Gambling involves financial risk. Please play responsibly.